Sheraton Crescent Hotel, Phoenix ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

2620 West Dunlap Avenue, Phoenix, Arizona, United States of America, 85021

Sheraton Crescent Hotel serves as a desert oasis for both business and leisure travelers. Situated in North Mountain, it is mere minutes from downtown Phoenix and notable attractions like Hurricane Harbor and Metrocenter Mall. The hotel features picturesque landscapes and offers a range of amenities designed for relaxation and business needs. Its versatility makes it suitable for family trips and cultural explorations.

Location

The hotel's location in North Mountain is ideal for exploring family-friendly and outdoor destinations like Castles N' Coasters and Reach 11 Sports Complex. Sheraton Crescent Hotel is a 15-minute drive from Phoenix Sky Harbor International Airport, offering convenient access for travelers. Nearby attractions like Camelback Mountain provide opportunities for hiking, enhancing the hotel's appeal to those interested in outdoor activities.

Rooms

The hotel offers 342 spacious and pet-friendly rooms, including club level options featuring the Sheraton Sweet Sleeper bed. Each room is equipped with plush bedding, an ergonomic workstation, and some include a private balcony. Thoughtful amenities such as air conditioning and premium bedding enhance guest comfort. Additional features include accessible rooms, ensuring a welcoming stay for all guests.

Eat & Drink

Indigo Bistro, the hotel's restaurant, serves vibrant Southwestern flavors for breakfast, lunch, and dinner. Guests can enjoy imaginative cross-cultural meals that blend Mediterranean and regional American dishes. The restaurant also features a lounge area, providing a relaxed setting that caters to different dining preferences. Room service is available, allowing guests to enjoy meals in the comfort of their rooms.

Leisure & Business

Sheraton Crescent Hotel boasts a heated outdoor swimming pool, complete with a 166-foot water slide known as Monsoon Mountain. Additional leisure options include a fitness center and tennis courts to help guests maintain their active lifestyles. For business travelers, versatile event spaces such as two ballrooms and a romantic garden cater to various functions, supported by comprehensive catering services.

View all

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Phoenix 3.5 mi

Airports

Phoenix Sky Harbor International (PHX) 15.9 mi

Phoenix Goodyear (GYR) 25.4 mi

Bus

Bus stop 1.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Nearby Options

“The nearby restaurants offered a fantastic selection of dishes, making every meal an enjoyable experience.” view full review

Accessible Amenities

“The facilities provided excellent accessibility, ensuring comfort and convenience for all guests.” view full review

Cool Water Slide

“The water slide was a blast, especially with a lifeguard on duty, making it a safe and fun experience for everyone.” view full review

Comfortable Room

“The room was impeccably maintained, featuring comfortable bedding and a lovely view from the balcony.” view full review

General

Non-smoking rooms
Free Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Elevator
Gift/Newsstand

Sports & Fitness

Fitness center
Tennis court

Services

Room service
Car rental
Wedding services
Limousine service
Wake up service

Dining

Restaurant
Bar/ Lounge area

Business

Printers

Children

Game room

Spa & Leisure

Outdoor swimming pool
Casino
Sauna

Room features

Free Wi-Fi in rooms
Air conditioning
Balcony
Ironing facilities

Bathroom

Hair dryer

Media

Cable/ Satellite television
Direct dial telephone
AM/FM alarm clock

Location

2620 West Dunlap Avenue, Phoenix, Arizona, United States of America, 85021

Map view

2620 West Dunlap Avenue, Phoenix, Arizona, United States of America, 85021

City landmarks

Amusement Park

Castles N' Coasters

3900 ft

The Art Institute of Phoenix

3200 ft

Museums

Arizona Challenger Space Center

3400 ft

Alta Vista Shopping Center

1.1 mi

Shopping Area

Metrocenter Mall

5000 ft

Church

Freeway Baptist Church

2500 ft

Alicia Park

3900 ft

Rose Mofford Sports Complex

2800 ft

DeVry University

3100 ft

DE Vry Institutes of Tech

3100 ft

University

Ottawa University

3300 ft

9617 N Metro Pkwy W

Scottsdale Auto Museum

3800 ft

Church

Royal Palms Baptist Church

4500 ft

Cortez Park

1.0 mi

Academy of Business College

4600 ft

Church

Faith United Methodist Church

4700 ft

Chapman University

4800 ft

Church

Hungarian Reform Church

1.0 mi

Church

Open Door Fellowship Church

1.1 mi

Assyrian Church of the East

1.1 mi

Battle Zone Paintball Games

1.2 mi

Romanian Baptist Church

1.2 mi

Church on Fire

1.2 mi

First Romanian Baptist Church

1.2 mi

Along Side Ministries

1.3 mi

Islamic Community Center of Phoenix

1.4 mi

Church

New Hope Family Church

1.3 mi

Feed My People

1.3 mi

Nearby

Western International Univ Inc

1200 ft

Restaurants

Let's DO Lunch

1100 ft

2510 W Dunlap Ave

Bobby Q

3400 ft

8501 N 27th Ave

Subway

2000 ft

9201 N 29th Ave Ste 65

The Gallery Cafe at The Art Institute of Phoenix

3200 ft

2233 W Dunlap Ave

Dairy Queen

4100 ft

9617 N Metro Pkwy W #mm12

Reviews and Ratings

Feedback from previous guests about their experience.

54%

liked the hotel and would stay again

5.4/10

Guest rating

Rooms

5.3

Location

5.0

Service

7.0

Dining

5.0

4/5 based on 833 reviews

#60 of 185 hotels in Phoenix based on Tripadvisor

Louis

United States of America, April 2024

5.0/10

The hotel rooms are spacious and big but lack noise insulation, cleanliness was not up to par as the bathroom floor was dirty, filled with mold and filth. Service can be hit or miss, with staff being friendly but slow to respond; the location is flooded with homeless and mentally ill people, although some rooms offer balconies which is nice. Dining options are limited and less than satisfactory.

Rooms

5.0

The rooms are big but lack noise insulation and cleanliness standards.

Service

6.0

The service is kind of hit or miss, albeit staff being friendly.

Location

5.0

The location is flooded with homeless and mentally ill people, with some rooms offering balconies.

Dining

5.0

Limited dining options that are less than satisfactory.

Facilities

5.0

Limited facilities available.

Hugh

United States of America, June 2023

6.2/10

I really enjoyed my stay at the hotel! The room was lovely, and the pools were fantastic. However, there was a bit of confusion about the balcony, which turned out not to be a real balcony. The service was a mix of disorganization and helpfulness, and the location had its ups and downs. Overall, a decent experience with some room for improvement.

Rooms

7.0

The room upon arrival was nice, but there was some confusion about the balcony not being a real one.

Service

6.0

The service was a bit disorganized at times, but the staff were generally polite and friendly and helpful with our needs.

Location

5.0

The hotel had some nice pools, which made up for the questionable location filled with homeless people and drugs that made us feel unsafe.

Dining

6.0

The dining experience was okay, but a bit expensive for a family trip. The service during breakfast needed some improvements.

Facilities

7.0

The hotel had a good range of facilities, but could do better with some upgrades.

Jimmy

United States of America, June 2023

5.8/10

My stay at the hotel had its highs and lows. The room situation was a bit of a rollercoaster, but on the bright side, the included breakfast was good. The service was exceptional, but the presence of a large noisy family nearby was a downside to our sleep quality.

Rooms

5.0

The room I initially got was a downgrade from what I paid for, and the next one had stains on furniture and carpet. It wasn't the best experience.

Service

9.0

The service was exceptional, especially when I had questions. The staff were really nice and helpful throughout my stay.

Location

7.0

While the hotel met our needs in terms of location, the presence of a lot of homeless individuals around made walking around a bit intimidating. However, the area was lovely with beautiful flowers.

Dining

5.0

The complementary dining experience was not great as the staff entered the room. Thankfully, it was free; otherwise, it wouldn't have been worth the price. The food was passable, not cooked to order.

Facilities

5.0

The facilities were average; However, the overall experience was affected by the room quality.