Sheraton Crescent Hotel, Phoenix ➤ Reviews, Rooms & Prices 2024

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About the Hotel

2620 West Dunlap Avenue, Phoenix, Arizona, United States, 85021

Sheraton Crescent Hotel is located in North Mountain, close to downtown Phoenix and various family attractions. This 3-star accommodation blends comfort with modern amenities, catering to both business and leisure travelers. Notable features include versatile event spaces and a lively restaurant focusing on Southwestern flavors. The hotel boasts a picturesque backdrop of the Arizona landscape and is a short drive from Phoenix Sky Harbor International Airport.

Location

Sheraton Crescent Hotel is conveniently located just minutes from downtown Phoenix and attractions like Hurricane Harbor and Castles N' Coasters. The hotel provides easy access to local hiking spots and picturesque landscapes such as Camelback Mountain. Guests benefit from complimentary on-site parking, with Phoenix Sky Harbor International Airport situated only a 15-minute drive away.

Rooms

The hotel offers 342 guest rooms, including club level rooms that feature the Sheraton Sweet Sleeper bed. Plush bedding, ergonomic workstations, and some rooms with private balconies enhance guest comfort. Thoughtful touches such as air conditioning and premium bedding are standard throughout all accommodations. Accessible rooms are available, equipped with various features for guests with disabilities.

Eat & Drink

Indigo Restaurant & Lounge serves breakfast, lunch, and dinner, showcasing vibrant Southwestern flavors. The menu includes a mix of regional American cuisine and adventurous culinary creations from different cultures. Guests can unwind with friends or colleagues in the private Club Lounge, featuring a relaxed atmosphere and entertaining options. Room service is also available for convenience.

Leisure & Business

The hotel caters to both leisure and business needs with an outdoor heated pool and a 166-foot water slide for guests. An extensive fitness center, sauna, and whirlpool enhance the recreational experience. Versatile event spaces include the impressive Phoenix Ballroom and a beautiful garden for gatherings. Complimentary wireless Internet access and a business center cater to corporate guests.

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Getting around

A list of all available modes of transport

City Centre

Phoenix 5.7 km

Airports

Phoenix Sky Harbor International (PHX) 25.6 km

Phoenix Goodyear (GYR) 40.8 km

Bus

Bus stop 2.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Outstanding Help!

I had an issue with my daughter's coat, and the team went above and beyond to ensure it was secured until we returned. Their dedication to service is truly commendable.view full review

Easy Parking Access

The parking was incredibly convenient, making it easy for us to come and go without stress during our visit.view full review

Fun Pool Experience

The pool area was amazing! The slide was a highlight for my family, and the overall atmosphere was perfect for a relaxing day.view full review

Delicious Cuisine

The meals were fantastic! I loved the variety offered, making our dining experience memorable and enjoyable during our stay.view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Fire extinguishers

Sports & Fitness

Fitness centre
Hiking
Tennis court
Golf course
Squash

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities

Children

Children's play area

Spa & Leisure

Outdoor swimming pool
Aqua park
Garden area
Leisure/ TV room
Sauna
Steam room
Jacuzzi

Room features

Free Wi-Fi in rooms
Ironing facilities

Location

2620 West Dunlap Avenue, Phoenix, Arizona, United States, 85021

Map view

2620 West Dunlap Avenue, Phoenix, Arizona, United States, 85021

City landmarks

Amusement Park

Castles N' Coasters

1.2 km

The Art Institute of Phoenix

970 m

Museum

Arizona Challenger Space Center

1.0 km

Alta Vista Shopping Center

1.8 km

Shopping Area

Metrocenter Mall

1.5 km

Church

Freeway Baptist Church

740 m

Alicia Park

1.2 km

Rose Mofford Sports Complex

830 m

DeVry University

940 m

DE Vry Institutes of Tech

940 m

University

Ottawa University

1.0 km

9617 N Metro Pkwy W

Scottsdale Auto Museum

1.1 km

Church

Royal Palms Baptist Church

1.4 km

Cortez Park

1.7 km

Academy of Business College

1.4 km

Church

Faith United Methodist Church

1.4 km

Chapman University

1.5 km

Church

Hungarian Reform Church

1.7 km

Church

Open Door Fellowship Church

1.8 km

Assyrian Church of the East

1.8 km

Battle Zone Paintball Games

1.9 km

Romanian Baptist Church

2.0 km

Church on Fire

2.0 km

First Romanian Baptist Church

2.0 km

Along Side Ministries

2.0 km

Islamic Community Center of Phoenix

2.3 km

Church

New Hope Family Church

2.1 km

Feed My People

2.1 km

Nearby

Western International Univ Inc

350 m

Restaurants

Let's DO Lunch

330 m

2510 W Dunlap Ave

Bobby Q

1.0 km

8501 N 27th Ave

Subway

590 m

9201 N 29th Ave Ste 65

The Gallery Cafe at The Art Institute of Phoenix

950 m

2233 W Dunlap Ave

Dairy Queen

1.2 km

9617 N Metro Pkwy W #mm12

Reviews and Ratings

Feedback from previous guests about their experience.

54%

liked the hotel and would stay again

5.4/10

Guest rating

Rooms

5.3

Location

5.0

Service

7.0

Dining

5.0

4/5 based on 833 reviews

#60 of 185 hotels in Phoenix based on Tripadvisor

Louis

United States, April 2024

5.0/10

The hotel rooms are spacious and big but lack noise insulation, cleanliness was not up to par as the bathroom floor was dirty, filled with mold and filth. Service can be hit or miss, with staff being friendly but slow to respond; the location is flooded with homeless and mentally ill people, although some rooms offer balconies which is nice. Dining options are limited and less than satisfactory.

Rooms

5.0

The rooms are big but lack noise insulation and cleanliness standards.

Service

6.0

The service is kind of hit or miss, albeit staff being friendly.

Location

5.0

The location is flooded with homeless and mentally ill people, with some rooms offering balconies.

Dining

5.0

Limited dining options that are less than satisfactory.

Facilities

5.0

Limited facilities available.

Hugh

United States, June 2023

6.2/10

I really enjoyed my stay at the hotel! The room was lovely, and the pools were fantastic. However, there was a bit of confusion about the balcony, which turned out not to be a real balcony. The service was a mix of disorganization and helpfulness, and the location had its ups and downs. Overall, a decent experience with some room for improvement.

Rooms

7.0

The room upon arrival was nice, but there was some confusion about the balcony not being a real one.

Service

6.0

The service was a bit disorganized at times, but the staff were generally polite and friendly and helpful with our needs.

Location

5.0

The hotel had some nice pools, which made up for the questionable location filled with homeless people and drugs that made us feel unsafe.

Dining

6.0

The dining experience was okay, but a bit expensive for a family trip. The service during breakfast needed some improvements.

Facilities

7.0

The hotel had a good range of facilities, but could do better with some upgrades.

Jimmy

United States, June 2023

5.8/10

My stay at the hotel had its highs and lows. The room situation was a bit of a rollercoaster, but on the bright side, the included breakfast was good. The service was exceptional, but the presence of a large noisy family nearby was a downside to our sleep quality.

Rooms

5.0

The room I initially got was a downgrade from what I paid for, and the next one had stains on furniture and carpet. It wasn't the best experience.

Service

9.0

The service was exceptional, especially when I had questions. The staff were really nice and helpful throughout my stay.

Location

7.0

While the hotel met our needs in terms of location, the presence of a lot of homeless individuals around made walking around a bit intimidating. However, the area was lovely with beautiful flowers.

Dining

5.0

The complementary dining experience was not great as the staff entered the room. Thankfully, it was free; otherwise, it wouldn't have been worth the price. The food was passable, not cooked to order.

Facilities

5.0

The facilities were average; However, the overall experience was affected by the room quality.