Sheraton Crescent Hotel, Phoenix ➤ Reviews, Rooms & Prices 2025

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About the Hotel

2620 West Dunlap Avenue, Phoenix, Arizona, United States, 85021

Sheraton Crescent Hotel offers 3-star accommodation in Phoenix, featuring an outdoor swimming pool with a water slide and spacious pet-friendly rooms. This family-friendly hotel provides a variety of amenities including a fitness center and an on-site restaurant, Indigo Bistro.

Rooms & Event Spaces

Rooms at Sheraton Crescent Hotel are equipped with plush bedding, ergonomic workstations, and private balconies. The nearly 5000-square-foot Phoenix Ballroom and lush Phoenix Garden and Patio are suitable for events and gatherings, providing versatile spaces with catering services.

Dining & Refreshments

Dining options include the Indigo Bistro, open for breakfast, lunch, and dinner, serving vibrant Southwestern flavors and imaginative meals. Guests can unwind at the lounge bar or enjoy refreshments by the pool.

Leisure & Fitness

Leisure facilities at Sheraton Crescent Hotel include a heated outdoor pool, a hot tub, and a fitness center. Additionally, the hotel features tennis courts and children’s playground, catering to families and active travelers.

Location & Accessibility

This pet-friendly Phoenix hotel is located minutes away from family-friendly attractions like Hurricane Harbor Phoenix and Castles N' Coasters. Public transportation options include nearby bus stops and city train stations for easy accessibility.

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Phoenix 5.7 km

Airports

Phoenix Sky Harbor International (PHX) 25.6 km

Phoenix Goodyear (GYR) 40.8 km

Bus

Bus stop 2.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Nearby Options

“The nearby restaurants offered a fantastic selection of dishes, making every meal an enjoyable experience.” view full review

Accessible Amenities

“The facilities provided excellent accessibility, ensuring comfort and convenience for all guests.” view full review

Cool Water Slide

“The water slide was a blast, especially with a lifeguard on duty, making it a safe and fun experience for everyone.” view full review

Comfortable Room

“The room was impeccably maintained, featuring comfortable bedding and a lovely view from the balcony.” view full review

General

Free Wi-Fi
Paid parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Lift
Gift/Newsstand

Sports & Fitness

Fitness centre

Services

Room service
Car hire

Dining

Restaurant
Bar/ Lounge area

Children

Game room

Spa & Leisure

Outdoor swimming pool
Casino

Room features

Free Wi-Fi in rooms
Air conditioning
Balcony

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

2620 West Dunlap Avenue, Phoenix, Arizona, United States, 85021

Map view

2620 West Dunlap Avenue, Phoenix, Arizona, United States, 85021

City landmarks

Amusement Park

Castles N' Coasters

1.2 km

The Art Institute of Phoenix

970 m

Shopping Area

Metrocenter Mall

1.5 km

Rose Mofford Sports Complex

730 m

Museum

Arizona Challenger Space Center

1.4 km

Church

Freeway Baptist Church

860 m

University

Ottawa University

880 m

Alta Vista Shopping Center

1.8 km

Alicia Park

1.3 km

DE Vry Institutes of Tech

1.0 km

9617 N Metro Pkwy W

Scottsdale Auto Museum

1.0 km

DeVry University

1.0 km

Academy of Business College

1.3 km

Cortez Park

1.6 km

Chapman University

1.3 km

Church

Royal Palms Baptist Church

1.4 km

Church

Faith United Methodist Church

1.5 km

Church

Hungarian Reform Church

1.7 km

Assyrian Church of the East

1.8 km

Church on Fire

1.9 km

Church

Open Door Fellowship Church

1.9 km

Battle Zone Paintball Games

1.9 km

Feed My People

2.0 km

Romanian Baptist Church

2.1 km

First Romanian Baptist Church

2.1 km

Church

New Hope Family Church

2.1 km

Along Side Ministries

2.1 km

Laser Quest

2.1 km

Nearby

Western International Univ Inc

350 m

Restaurants

Let's DO Lunch

330 m

2510 W Dunlap Ave

Schlotzsky's

310 m

9016 N Black Canyon Hwy

Subway

590 m

9201 N 29th Ave Ste 65

First Watch

900 m

9645 N Black Canyon Hwy

Outback Steakhouse

1.0 km

9801 N Black Canyon Hwy

Reviews and Ratings

Feedback from previous guests about their experience.

54%

liked the hotel and would stay again

5.4/10

Guest rating

Rooms

5.3

Location

5.0

Service

7.0

Dining

5.0

4/5 based on 833 reviews

#60 of 185 hotels in Phoenix based on Tripadvisor

Louis

United States, April 2024

5.0/10

The hotel rooms are spacious and big but lack noise insulation, cleanliness was not up to par as the bathroom floor was dirty, filled with mold and filth. Service can be hit or miss, with staff being friendly but slow to respond; the location is flooded with homeless and mentally ill people, although some rooms offer balconies which is nice. Dining options are limited and less than satisfactory.

Rooms

5.0

The rooms are big but lack noise insulation and cleanliness standards.

Service

6.0

The service is kind of hit or miss, albeit staff being friendly.

Location

5.0

The location is flooded with homeless and mentally ill people, with some rooms offering balconies.

Dining

5.0

Limited dining options that are less than satisfactory.

Facilities

5.0

Limited facilities available.

Hugh

United States, June 2023

6.2/10

I really enjoyed my stay at the hotel! The room was lovely, and the pools were fantastic. However, there was a bit of confusion about the balcony, which turned out not to be a real balcony. The service was a mix of disorganization and helpfulness, and the location had its ups and downs. Overall, a decent experience with some room for improvement.

Rooms

7.0

The room upon arrival was nice, but there was some confusion about the balcony not being a real one.

Service

6.0

The service was a bit disorganized at times, but the staff were generally polite and friendly and helpful with our needs.

Location

5.0

The hotel had some nice pools, which made up for the questionable location filled with homeless people and drugs that made us feel unsafe.

Dining

6.0

The dining experience was okay, but a bit expensive for a family trip. The service during breakfast needed some improvements.

Facilities

7.0

The hotel had a good range of facilities, but could do better with some upgrades.

Jimmy

United States, June 2023

5.8/10

My stay at the hotel had its highs and lows. The room situation was a bit of a rollercoaster, but on the bright side, the included breakfast was good. The service was exceptional, but the presence of a large noisy family nearby was a downside to our sleep quality.

Rooms

5.0

The room I initially got was a downgrade from what I paid for, and the next one had stains on furniture and carpet. It wasn't the best experience.

Service

9.0

The service was exceptional, especially when I had questions. The staff were really nice and helpful throughout my stay.

Location

7.0

While the hotel met our needs in terms of location, the presence of a lot of homeless individuals around made walking around a bit intimidating. However, the area was lovely with beautiful flowers.

Dining

5.0

The complementary dining experience was not great as the staff entered the room. Thankfully, it was free; otherwise, it wouldn't have been worth the price. The food was passable, not cooked to order.

Facilities

5.0

The facilities were average; However, the overall experience was affected by the room quality.